Frequently Asked Questions

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1. Is your site secure?

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our site is Authentic and Secure, this can be verified if your hover your mouse over the logo in the bottom right corner. It is also hacker scanned each day by Comodo to find if there are any security holes. Because we are scanned and pass the scan by them we display the HackerShield on our site. When you go to checkout your purchases we transfer you to our secure area on the server before you enter any personal information. All methods of payment are protected under the SSL. You can review more of our privacy procedures here.

2. What are your return policies?

We will accept any bad, damaged or expired product within 15 days of purchase upon authorization of The Health & Diet Resource Center.
Return Address: USA - 3085 W. Directors Row Salt Lake City, Utah 84194
Canada - 424 Homestead Trail, High River, Alberta. T1V 1J9 ............Please email us for information on product returns before returning. Contact Us.

3. How are the orders processed?

Orders placed before 2pm MST are usually shipped the same day when the products ordered are in stock. (Monday - Friday) Not including Holidays
We ship using the following methods: USPS with confirmation, UPS ground, UPS second day air, and UPS next day air. We also ship to Canada using UPS. The rates will be estimated while you are shopping and on final checkout you can select your preferred method of shipping and a final cost will be added to your order. Our products are shipped out of the Continental USA.

4. Can I track my orders?

Tracking your order can be done by going to our order status page and entering your information provided in your invoice.