Our Service

We have the same passion to the way we service our customer as we do for our products. Our promise is a proven commitment in offering our customer a knowledgeable and friendly service at all times. To meet these high levels of service iTune On.com provides the following:

Price Matching

PriceMatch is only available for authorized retail stores/websites. Rebate and discount prices that violates the MAP (Minimum Advertized Price) Policy of manufacturers are not available for PriceMatch. We will inform you as soon as possible if your product you requested a price match on qualifies. If the product qualifies we will either match or beat price of the item/items requested. On the bottom left corner of the product details page you will find a link to request a price match.

Shipping Info

Our products are shipped out of our warehouse in Utah, USA.

Orders placed before 2pm MST are usually shipped the same day when the products ordered are in stock. (Monday - Friday) Not including Holidays
We ship using the following methods: USPS with confirmation, UPS ground, UPS second day air, and UPS next day air. We also ship to Canada using UPS. The rates will be estimated while you are shopping and on final checkout you can select your prefered method of shipping and a final cost will be added to your order.

Order Tracking

Tracking your order can be done by going to our order status page and entering your information provided in your invoice.

Satisfaction Guarantee

All of your purchases at our store are covered by our 30-day conditional money back guarantee. We pledge a 24-hour response time (Monday through Friday) on all your e-mail requests. Our exceptional customer service representatives are available for you, click to send us an email (please quote your order#). We even stand behind our products. Note* This policy does not apply to any of the products we represent for our affiliations.

Return Policy

We will accept any bad, damaged or expired product within 30 days of purchase upon authorization iTune On.com. .Please email us for information on product returns. Contact Us. We will not be responsible for shipping and handling on returned items. We recommend using UPS, FedEx or some other form of insured mail for returns as we can not be responsible for items that never make it back to our warehouse.
Items that are older then 30 days will be taken back on an individual basis only. Please contact us to see if you are eligible for a refund. Return Address: iTuneon.com, 424 Homestead Trail, High River, Alberta, Canada. T1V 1J9 ...........

Privacy

Your privacy is very important to us. To better protect your privacy we this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
View our Privacy Policy

Terms and Conditions

Please review our terms and conditions by clicking here.